About Us

About Us

Hi, I am Katy and my husband Kendall and I are the second generation owners of our family business One Small Child. Click on "ABOUT" above to read more about us.

Katy

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A Return Policy Like No Other

Here at One Small Child, it is our desire to provide you with exquisite products and exceptional service. In order to assist you in making the all-important decision of what to have your child wear on his or her unforgettable day, we allow you to order up to two different styles/sizes of christening gowns or christening outfits, keep the pieces that best fit and return the unused garments. Here are answers to a few frequently asked questions regarding this policy:

Are there any re-stocking fees on returned items? No. Never. Please be aware, however, that if you selected our free shipping offer and your return causes the original order total to fall below $50, we do deduct $8.75 from your refund to cover the original shipping costs.
Do I pay for the items up front, or do you charge me after I return the unused items? At checkout, you pay for all items before they are shipped, and we cheerfully refund your card within one week upon receipt of your return.
Your return policy states that items must be returned within 15 days–is that from the date I order? No. the 15 day return period begins when you receive your order.
Does my return have to be in your facility within the 15 days? No. It just needs to be in the shipping system (postmarked). We do not expect you to spend exorbitant amounts on express shipping! Just be sure to select a shipping method that offers delivery confirmation.
Are made-to-order items returnable? Yes. Non-stock made-to-order items are constructed for you when we receive your order, but we do accept returns on them.